Free USPS shipping is included on all domestic US orders. International shipping is available at various rates by country. Free shipping is available on US returns, international orders are all final sale. 

Most orders will ship same day or next day, with the exception of custom lens orders and preorders which may require additional processing time of up to two weeks. 

Cancelling Orders - If orders are cancelled on the same day that they are placed, no charge will be assessed and the order will be refunded, unless the order has already shipped or prescription lenses have already been made for the order. Orders cannot be cancelled after the day of ordering, and the customer will need to return the frames once received. If prescription lenses have already been made and cancellation is requested on the day of ordering, Lucyd will cancel the order and the cost of goods of the prescription lenses will be deducted from any cash refunds.

Incorrect Addresses - It is important to enter your address carefully. Once an order has shipped, Lucyd is not responsible for final delivery if the address was entered incorrectly, and will not provide a free second shipment of the order.