Important: This policy applies specifically to the Lucyd mobile application and its associated services. Information collected through the Lucyd online store is additionally governed by the website privacy policy available at lucyd.co/pages/privacy-policy.
 

1. Introduction

Innovative Eyewear, Inc., doing business as Lucyd ("Lucyd," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, access, use, store, disclose, and protect information when you use the Lucyd mobile application for iOS or Android (the "App"), including its associated services, connected smart eyewear functionality, artificial intelligence features, and integrations with third-party services (collectively, the "Services").

The Lucyd App allows users to connect compatible smart eyewear to their mobile devices, access voice-enabled functionality, interact with AI assistants, communicate with other users where supported, and manage compatible eyewear settings.

By using the App, you acknowledge the data practices described in this Privacy Policy and consent to them. Where applicable law requires consent for specific processing activities, we will request that consent separately.
 

2. Information We Collect

2.1 Account, profile, and sign-in information
 

The App offers three account sign-in methods: email and password, Sign in with Apple (Apple ID), and Google Sign-In. The information we receive depends on the method you select. Across these methods, we may collect and process account identifiers, your email address, authentication or session tokens, profile information you provide, and account preferences to register and authenticate your account, maintain your session, protect account security, and provide customer support.

Email and password: If you register or sign in directly using an email address and password, we collect your email address and process the password or corresponding authentication credentials to establish and verify your account, sign you in, and support password reset or account recovery. We do not require a Google or Apple account when you choose this method. Do not include your password in support messages or AI prompts.
 

Sign in with Apple (Apple ID): If you choose Apple sign-in, Apple authenticates you and may provide the App with an Apple-issued account identifier, your name (when supplied), and your email address or an Apple-generated private relay email address if you select Hide My Email. Apple may share your name only when you first authorize sign-in. We use the information Apple provides to create or associate your Lucyd account, authenticate you, and maintain your session. We do not receive your Apple ID password. Apple manages its own authentication process under its applicable privacy terms, which do not apply to our Lucyd App.

Google Sign-In: If you choose Google sign-in, Google authenticates you and may provide the account information described in Section 3. We do not receive your Google account password.

You may manage or revoke a connected Google or Apple sign-in authorization through the relevant provider settings. Revoking that authorization may prevent sign-in through that provider but does not, by itself, delete your Lucyd account or all information already associated with it. See Section 10 for account and data deletion requests.
 

2.2 Device and connected eyewear information

When you use the App with compatible Lucyd smart eyewear, we may collect and process technical information necessary to establish and maintain the connection between your mobile device and your eyewear.

This information may include your device model, operating system, App version, Bluetooth connection status, connected eyewear model, device identifiers, firmware version, battery status, and supported hardware configuration or control preferences.

This information is used to enable device connectivity, manage eyewear settings, troubleshoot connection issues, provide compatible hardware functionality, and improve the reliability of the Services.
 

2.3 Voice, microphone, and audio information

Certain App features use the microphone on your mobile device or compatible smart eyewear to enable voice commands, AI assistant interactions, speech recognition, audio communication, and other voice-enabled functionality.

When you activate a voice-enabled feature, the App may access and process audio or speech-derived information necessary to perform the requested action.

Depending on the feature, audio may be processed on your device or transmitted to our service infrastructure or an applicable speech-processing or AI service provider.

The App may also process text generated from speech to interpret your request and provide a response.

Where supported, voice activation or wake-word functionality may permit the App to listen for an activation phrase while that feature is enabled. If microphone access or processing occurs while the App is running in the background, we will provide any additional disclosure and consent required by applicable law and platform policies.

Microphone access is governed by applicable device permissions, and you may disable access through your device settings. Disabling microphone access may prevent voice-enabled features from functioning.
 

2.4 Artificial intelligence interactions

When you interact with an AI-powered feature, we may process the information required to fulfill your request, including text prompts, transcribed speech, conversation context, submitted content, and generated responses.

Depending on the selected feature, relevant information may be transmitted to third-party AI providers or speech-processing services to generate responses, perform transcription, or provide the functionality you request.

We use this information to process your requests, deliver AI-generated results, maintain the functionality of the Services, prevent misuse, and address technical issues.

Please avoid submitting confidential information, passwords, financial credentials, or other sensitive personal information unless it is necessary for the feature you have chosen to use.
 

2.5 Bluetooth and device permissions

The App may request Bluetooth or nearby-device permissions to discover, connect to, and communicate with compatible eyewear.

Bluetooth-related permissions may allow the App to identify compatible devices, establish connections, and exchange information necessary for supported eyewear functionality.

Depending on your operating system, certain Bluetooth discovery features may require location-related permissions.

Where a location-related permission is required solely for device discovery, it will be used for that purpose unless we separately disclose and obtain any necessary authorization for additional location-based functionality.
 

2.6 Location information

If you enable a feature that requires location information, such as a supported device-location or Find My Glasses feature, the App may request permission to access your device's location.

Location information may be used to provide the requested location-based feature, such as displaying an available or last-known eyewear location.

The App may also derive an approximate geographic location from your IP address for security, service operation, or troubleshooting purposes.

You can manage location permissions through your device settings. Disabling location access may limit location-dependent features.
 

2.7 Contacts, photos, camera, and communication features

Certain optional features may require access to additional information on your device.

If you use a feature that allows you to communicate with other users, invite contacts, select a profile image, or share content, the App may request access to relevant contacts, photos, camera functionality, or files on your device.

We access this information only in connection with supported functionality and the permissions you grant.

Where supported, information you choose to share with other users, including your username, messages, or voice communications, may be accessible to the intended recipients. Recipients may be able to retain, reproduce, or further disclose information they receive.  You should therefore not share any confidential information such as your password(s) with other users if you do not wish for them to have such information.
 

2.8 Technical, diagnostic, and usage information

When you use the App, we may automatically collect technical and operational information, including:

• IP address and network information.
• Device type, operating system, and App version.
• Device and application identifiers.
• Connection events and feature usage.
• Error reports, crash information, and diagnostic data.
• Dates, times, and technical information associated with App interactions.

We may collect the above information automatically through the use of tracking tools such as cookies, web beacons, clear GIFs, pixels, device identifiers and other information-gathering tools.  We may use this information to authenticate your account, to detect fraud, monitor the performance of our App, learn more about the way you interact with our App, personalize your experience on our App or Services, optimize our App and Services, perform analytics, conduct data analytics and research to help improve our App or Services, and better understand the users of our App and Services and their respective interests.
 

2.9 Customer support information

When you contact us for assistance, we may collect your contact details, correspondence, device information, screenshots, diagnostic information, and other materials you voluntarily provide.

We use this information to respond to your inquiries, investigate reported problems, and provide technical or customer support.
 

3. Google Account and Google User Data

If you choose to connect a Google account or use a feature that relies on Google APIs, the Lucyd App may request access to Google user data necessary to provide that feature.

We access Google user data only through the permissions and authorization scopes presented to you and approved through the applicable Google authorization process.
 

3.1 Information obtained through Google Sign-In

If you choose to sign in using your Google account, we may receive your Google account identifier, email address, name, and profile picture, depending on the permissions you authorizes and the information made available by Google.

We use this information to authenticate your identity, create or associate your Lucyd account, maintain your signed-in session, and provide account-related functionality.

We do not require access to unrelated Google account information solely to authenticate you.
 

3.2 Access to additional Google services

Certain features may require access to additional Google user data through Google APIs.

If such a feature is offered, we will explain the specific categories of Google data requested, the purpose of that access, and how the information will be processed before requesting your authorization.

We will request only the permissions necessary to provide the feature(s) you choose to use.

We will not access additional Google user data for an undisclosed purpose or use previously authorized data for a materially different purpose without providing the required notice and obtaining any necessary consent.
 

3.3 How we use Google user data

Google user data obtained through Google APIs is used only to provide or improve the user-facing features for which access was authorized, including applicable account authentication and supported integrations.

We do not use Google user data obtained through Google APIs for targeted advertising, advertising personalization, retargeting, sale to data brokers, or determining creditworthiness.

We do not use Google user data obtained through Google APIs to develop, improve, or train generalized artificial intelligence or machine-learning models.
 

3.4 Sharing of Google user data

We do not sell Google user data.

We may share Google user data with service providers only to the extent necessary to provide or improve the user-facing features you have authorized, maintain service security, or comply with applicable law.

Such service providers must handle the information under appropriate confidentiality, security, and data protection obligations.

We do not disclose Google user data to advertising networks, data brokers, or information resellers.
 

3.5 Storage, access, and retention of Google user data

We limit the storage and retention of Google user data to what is necessary to provide the authorized functionality, maintain account security, comply with applicable legal requirements, or fulfill a permitted operational purpose.

We implement appropriate technical and organizational measures designed to protect Google user data against unauthorized access, disclosure, alteration, and loss.

Access is limited to authorized personnel and service providers with a legitimate need to process the information.

Where Google user data is retained, it is deleted or de-identified when it is no longer necessary for its authorized purpose, subject to applicable legal requirements.
 

3.6 Revoking Google account access

You may revoke the Lucyd App's access to your Google account through your Google account settings.

Revoking access may prevent Google-connected features from functioning but does not necessarily delete your Lucyd account or all information previously provided to Lucyd.

You may separately request deletion of your Lucyd account and associated personal information using the contact information provided in Section 10.
 

3.7 Google API Services User Data Policy

The Lucyd App's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
 

4. How We Use Your Information

We use personal information for the following purposes:

• To provide, operate, and maintain the App and its associated Services.
• To create and manage user accounts and authenticate users.
• To connect compatible smart eyewear and provide supported hardware functionality.
• To process voice commands and AI assistant requests.
• To provide communication, device-location, and other optional features you choose to use.
• To respond to customer support requests and resolve technical issues.
• To maintain account and service security, prevent abuse, and investigate unauthorized activity.
• To analyze operational performance and improve the reliability, usability, and functionality of the App.
• To communicate important service, security, or privacy updates.
• To comply with applicable legal obligations.

Where required by law, we will obtain consent before using personal information for optional marketing or advertising purposes.

We do not use microphone recordings, private communications, or Google API user data for targeted advertising.
 

5. Sharing and Disclosure of Information

We may disclose personal information to the following categories of recipients when necessary for the purposes described in this Privacy Policy.
 

5.1 Service providers

We may use third-party providers for hosting, infrastructure, authentication, analytics, customer support, error reporting, and other technical or operational services. These providers may process information on our behalf to perform their designated functions.
 

5.2 AI and speech-processing providers

When you use AI-powered or voice-processing features, relevant audio, transcribed speech, text prompts, or other submitted content may be processed by external providers necessary to deliver the requested functionality. The information transmitted depends on the feature you activate and the services required to fulfill your request.
 

5.3 Other users

If you use a communication or content-sharing feature, information you intentionally share may become accessible to the other users participating in that interaction.
 

5.4 Legal and security purposes

We may disclose personal information when required by law, legal process, or a lawful request from an authorized public authority.

We may also disclose information when reasonably necessary to investigate fraud, protect the security of our Services, enforce applicable agreements, or protect the rights and safety of users and other individuals.
 

5.5 Business transactions

If Lucyd undergoes a merger, acquisition, restructuring, or sale of assets, relevant personal information may be transferred as part of that transaction, subject to applicable law and any consent requirements that apply to specific categories of information, including Google user data.
 

5.6  Affiliates and Subsidiaries

We may share your information with our affiliates and subsidiaries for business, operational, promotional, marketing or other purposes consistent with this Privacy Policy. 
 

6. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, modification, destruction, and loss.

These safeguards include appropriate access controls, secure authentication mechanisms, protected data transmission, and restrictions on access to information based on operational necessity.

We periodically review our security practices to address evolving technical and operational risks.

Although we take reasonable measures to protect personal information, no electronic transmission, storage system, or digital service can be guaranteed to be completely secure.
 

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, meet applicable legal obligations, resolve disputes, or protect the security and integrity of our systems.

Account information may be retained while your account remains active and for a limited period afterward where necessary for legitimate operational or legal purposes.

Technical logs and diagnostic information may be retained for limited periods necessary for troubleshooting, security, and service maintenance.

Audio, speech transcripts, AI interactions, and communications may have different retention periods depending on the functionality used, whether information is stored by Lucyd or an external provider, and any applicable legal requirements.

Where information is no longer required, we will delete it, anonymize it, or otherwise securely dispose of it in accordance with applicable law and our retention procedures.
 

8. Third-Party Services and Integrations

The App may interact with external services, including Google, Apple, AI providers, mobile operating system services, and supported voice assistants.

Some integrations may operate under the privacy policies and terms of the applicable third-party providers.

When you choose to use an external service, that provider may process information according to its own applicable terms and privacy practices. As such, our Privacy Policy will not be applicable to such third-party provider’s data practices.

We encourage you to review the privacy policies of the external services you choose to connect with or supply information to.
 

9. International Data Transfers

Innovative Eyewear, Inc. is based in the United States.

Your personal information may be processed in the United States or in other countries where we or our authorized service providers maintain facilities.

These countries may have data protection laws that differ from those in your country of residence.

Where applicable law requires specific safeguards for international transfers of personal information, we will implement the appropriate protections.
 

10. Your Privacy Rights and Account Deletion

Depending on your location and applicable law, you may have the right to access, correct, delete, or obtain a copy of personal information we hold about you.

You may also have the right to object to or restrict certain processing activities, withdraw consent where processing is based on consent, or submit a complaint to an applicable data protection authority.

You may manage certain privacy preferences through the App, your mobile device settings, or the settings of connected third-party services. For Google Sign-In or Sign in with Apple, revoking provider access does not automatically delete the Lucyd account; email-and-password users may also request account deletion using the method described below.
 

10.1 Account and data deletion

You may request the deletion of your Lucyd account and associated personal information by contacting us at info@lucyd.co with the subject line "Lucyd App Account Deletion Request."

We may request reasonable information to verify your identity before processing the request.

Following verification, we will delete your account and associated personal information, subject to limited information that must be retained for legal, security, fraud-prevention, or other legally permitted purposes.

Information retained under an applicable exception will be restricted to the purposes for which its retention is permitted.

Removing the App from your mobile device does not automatically delete your Lucyd account or information stored on our servers.
 

11. Children's Privacy

The Lucyd App is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without the authorization required by applicable law, we will take appropriate steps to delete that information.

If you believe that a child has provided personal information to us in violation of this policy, please contact us at info@lucyd.co.
 

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the App, its functionality, our information-processing practices, or applicable legal requirements.

When we make changes, we will publish the updated policy and revise its effective date.  Your continued use of our App or Services after an updated version is published will constitute your consent to the terms and conditions in the updated version.

Where required by law or applicable platform policies, we will provide additional notice or request your consent before implementing material changes to how your personal information is processed.
 

13. Your State Privacy Rights

Depending on your state of residency, you may have certain rights related to your personal data, including: 

• Right to Know.  You have the right to request that we disclose certain information to you about our collection and use of your personal information, including the specific pieces we have collected.  You may exercise this right twice in any 12-month period.  Once we receive your request and confirm your identify we will provide the information to you.
• Data Portability. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format.  Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
• Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose.
• Deletion. You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law.  
• Opt Out of Using Personal Data for Sales, Targeted Advertising, and Profiling for Certain Legal or Similarly Significant Decisions. You may request that we do not use your personal data for these purposes.
• Right to Non-Discrimination. You have the right not to be discriminated or retaliated against for exercising any of your privacy rights.
• Right to Know Who We Shared Your Information With for Their Direct Marketing Purposes. If you are a resident of some states, you may also request that we provide you with the information that we have shared with third parties for such third parties’ electronic/online direct marketing purposes, if such sharing has occurred; such information can be provided to you once a year free of charge, and will cover information shared during the past twelve (12) months. Such information will be provided within thirty (30) days of your request, or we will inform you that we need additional time to fulfill your request. 
• Exercising Your Rights. To exercise any of your above rights, please see the section below entitled “Contact Us”.

Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request. 
 

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, your personal information, or your rights, of if you wish to exercise any of your rights specified in this Privacy Policy, please contact us at:
 

Innovative Eyewear, Inc.

Doing business as Lucyd

Website: https://lucyd.co

Email: info@lucyd.co

Please include "Lucyd App Privacy Inquiry" in the subject line of privacy-related requests.
 

15. General Provisions

Our Privacy Policy and Terms of Service collectively constitute the entire agreement between you and us, govern your use of our App and Services and completely replace any prior agreements between you and us in relation to the same.  If any part of our Privacy Policy or Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.  Our delay or failure to exercise or enforce any right or provision of our Privacy Policy or Terms of Service shall not constitute a waiver of such right or provision. If any provision of this Privacy Policy is held to be invalid or unenforceable by a court of competent jurisdiction, you nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Privacy Policy remain in full force and effect.  You agree that, except as otherwise expressly provided in our Privacy Policy and Terms of Service, there shall be no third-party beneficiaries to the same.  You agree that any claim or cause of action arising out of or related to our Privacy Policy, privacy practices, Terms of Service, or the use of our App or Services must be filed within one (1) year after the cause of action accrued or it will be forever barred.