Lucyd Apps Privacy Policy

Lucyd & Vyrb App Privacy Policy 

The below policy applies to the following software products: Lucyd App for iOS, Lucyd App for Android, the Lucyd Bixby Integration, and the Vyrb App for iOS and Android. 

Welcome to the Lucyd App provided by Innovative Eyewear Inc. (“Lucyd,” “we,” “us,” or “our”).  The Lucyd App provides services (“Services”) that include interfacing with Chat GPT and other chatbot applications on paired or connected mobile devices through voice commands, and “walkie-talkie” services for mobile devices (such services, together with the Sites and the App, the “Services”) to individual users (“Users”). We provide the Services through our Lucyd application (“App”) and we provide information about the Services through our website available at https://lucyd.co and other sites we operate (“Sites”).

Privacy Policy

Your privacy is important to us. This Privacy Policy explains what Personal Data (defined below) we collect in connection with or through the Services, how we use and share that data, and your choices concerning our data practices.

 Innovative Eyewear, Inc. respects your privacy and complies with applicable laws and regulations regarding any personal information we may collect about you, including across the App and our Sites, including, https://lucyd.co, and other sites we own and operate. This Privacy Policy explains what Personal Data (defined below) we collect in connection with or through the Services, how we use and share that data, and your choices concerning our data practices.

This policy is effective as of July 17, 2024 and was last updated on July 17 2024.

Information We Collect

When you contact us or interact with the Services, we collect information that alone or in combination with other information could be used to identify you (“Personal Data”) as follows: 

User Information

If you are a User, we collect the following type of information that you provide in connection with your use of the Services. Certain information about you is also logged automatically in our systems, as described in the “Information Collected Automatically” section below.

Account Information

When you sign up for a Lucyd account, we collect certain Personal Data about you, including your username, password, email address, and a device identifier generated through the App (which is separate from and not related to any advertising identifier generated by your device’s operating system).

Personal Data

We ask for Personal Data, which may include one or more of the following: • Name • Email • Social media profiles • Date of birth • Phone/mobile number.

Information From Your Device:

When using our Services and in accordance with the consent settings on your device, you can allow the App to access (i) your contacts, so you can invite your friends to join Lucyd and share content from the app; (ii) your camera/photos, so you can create or post a profile picture or send photos to other Users through the Services, (iii) your location, if you would like to share it with other Users of the Services, and iv); other phone data such as location (please also read the “Information Collected Automatically” section below for further information about how we process location information). You may also grant permissions for our App to access the microphone on your device to transmit voice and audio  content to other Users on the App.

Information You Provide Through Our Support Channels

If you choose to submit information regarding a problem you are experiencing with the Services to our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue. We will collect the information associated with this request to address your problem.

Information Collected Automatically

When you visit the Sites, use the App and interact with the Services, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Sites or use the App, peak hours of visits, which page(s) are visited on our Sites, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Sites (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern. In particular, the following information is created and automatically logged, in our systems, including your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Physical Location Data

 

How We Use Personal Data

We use Personal Data for the following purposes:

To provide our Users with the Services and related customer support, manage your account, and respond to your requests, including:

• To connect Users to the most geographically proximate server and provide more relevant, localized content
• To allow Users to share their location with other Users of the Services, to invite friends to join them on the Services, and to allow them to post or share photos through the Services
• to enable you to customize or personalize your experience of our Sites or App 

As necessary for certain legitimate business interests, which include the following:

• To respond to inquiries, comments, feedback or questions
• To verify the identities of Users to mitigate spam and abuse of the Services
• To send administrative information to you, for example, information about the App or Services, and changes to our terms, conditions, and policies
• To analyze App and Site usage so we can provide, maintain and improve the content and functionality of the App and Sites and enable us to enhance and personalize the experience we offer to our Users or Customers. For example, we regularly fix bugs and User or Customer experience issues. We use cookies and similar technologies to analyze how users interact with our App and Sites. And that analysis can help us improve the App and Sites. If you are an individual in the European Economic Area or the United Kingdom, we will obtain your consent before using cookies and similar technologies for analytics purposes.

For compliance with law in accordance with our legitimate business interests, including:

• To prevent fraud, criminal activity, or misuses of our App and Sites and to ensure the security of our IT systems, architecture and networks
• To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, Customers, or other third parties

For marketing and advertising, if you agree to receive marketing and advertising including:

• To contact you by email to tell you about information we believe will be of interest to you, such as information about products and services, features, surveys, newsletters and upcoming events. If we do, where required by law, we will only send you such marketing information if you consent to us doing so at the time you provide us with your Personal Data. You may opt out of receiving promotional communications by following the instructions contained in each communication we send you or by contacting us as explained at the bottom of this Privacy Policy. If you opt-out from our marketing lists, you will no longer receive marketing communications, but we will continue to contact you regarding our Services and products and to respond to your requests.
• For interest-based advertising. We use cookies and similar technologies to engage in interest-based advertising. Please review our Cookie Policy for more information. Where required by applicable law, we will engage in interest-based advertising only with your consent.

There may be other occasions where Personal Data is processed for purposes which will be explained at that time. We will provide further notice to you of any additional processing and, if required, ask your consent to that processing.

Disclosure of Information

In certain circumstances we may disclose your Personal Data to third parties, as set forth below:

• Other Users: When you connect to a communication channel, your username will be visible to other Users connected to the same channel. We do not store the voice communications you send through the Services (except as described in the Data Retention section below), but other Users connected to channels through which you disclose voice communications may save, replay, and disclose your communications through the voice history feature of the Services.
• Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may disclose Personal Data to service providers, including hosting, cloud services and other information technology services providers; email communication software providers, advertising and marketing service providers; customer relationship management, customer engagement, and customer feedback services; payment processors; identity verification services; and analytics services. Pursuant to our instructions, these parties will access, process or store Personal Data in performing their duties to us. We do not disclose any User voice communications to vendors or service providers.
• Advertising Partners: To assist us in marketing our products and services, we may disclose Personal Data to third-party advertising companies, including for the interest-based advertising purposes described above, that can collect information on our website through cookies and other automated technologies. Please review our Cookie Policy for more information. We do not disclose any User voice communications to our advertising partners.
• The Public: Our Sites offer publicly accessible information. Please be aware that any information you provide on such Sites – including, if you have a Lucyd account, profile information associated with the account you use to post the information – may be read, collected, and used by any member of the public who accesses these Sites.
• Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, Personal Data and other information may be transferred to a successor or affiliate as part of that transaction along with other assets.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of Users of the Site, or the public, or (v) protect against legal liability.

De-Identified Data

We may share aggregated or de-identified data related to your usage of our Services; however, such data will not include any messages you send through the Services or any Personal Data or other information that can reasonably be used to identify you. We will not share your personal information, including your phone number, email, or real name, without your consent.

Data Retention

We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (e.g., for tax, legal, accounting or other purposes), whichever is the longer.

We do not store voice communications Users send through the Services.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.

To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances we may anonymize your Personal Data so that it can no longer be associated with you, in which case it is no longer Personal Data

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes: •

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Information Collected from Site Visitors

We collect information that you provide when you interact with our Sites, such as when you request content, register for an event, contact our sales team or otherwise communicate with us. Certain information about you is also logged automatically in our systems, as described in the “Information Collected Automatically” section below. The information we may collect from you is described below.

Requesting Information or Content: We collect certain Personal Data about you if you voluntarily provide us with such information when you engage in certain activities on our Sites, such as fill out web forms to ask to be contacted by our sales team or request a demo, ask to download content (such as brochures, studies or guides), register for a webcast or other event, post comments on pages or our blog, or subscribe to emailing lists. The specific Personal Data collected during these interactions will vary based on the purpose of the form or the nature of your request, but it will generally include your name, email address and phone number (for example, we will ask you to provide your phone number if you want a member of our sales team to call you). We may also ask you for additional information to help us understand you better as a customer like your company name, or your role at your company.

Information We Collect Through Our Social Media Pages: We maintain pages through social media services like Facebook, Twitter, YouTube, and Instagram (“Social Media Pages”). We may collect Personal Data from you when you interact with our Social Media Pages, including Facebook, LinkedIn and Twitter

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you. However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13. If you have reason to believe that a child under the age of 18 has provided Personal Data to through the App,  Sites, or Services, please contact us at  info@lucyd.co and we will endeavor to delete that information from our databases.

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website or app may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you. If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity. If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date. If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. Limits of Our Policy Our website or app may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Privacy Choices

Opt Out of Marketing Communications

You may opt out of receiving promotional communications by following the instructions contained in each communication we send you or by contacting us as explained at the bottom of this Privacy Policy. If you opt-out from our marketing lists, you will no longer receive marketing communications, but we will continue to contact you regarding our Services and to respond to your requests.

Opt Out of Online Tracking

You can opt out of third-party cookies as described in our Cookie Policy.

Opt Out of Location Tracking

If you want to opt out of the collection of your location data, please adjust your settings in your mobile device to limit the App’s access to your location data.

Stop Updating Your Contact List

If you choose to sync your contacts, you can always stop updating your contact list later by disabling contact sync in your account settings page.

Privacy Rights. Subject to applicable law and depending on your location, you have the following rights in relation to your Personal Data:

• Right of access: If you ask us, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of that Personal Data along with certain other details. If you require additional copies, we may charge a reasonable fee.
• Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we disclosed your Personal Data to others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you to whom we disclosed your Personal Data so you can contact them directly.
• Right to erasure: You may ask us to delete or remove your Personal Data, such as where you withdraw your consent. If we disclosed your data to others, we will tell them about the erasure where possible. If you ask us, and where possible and lawful to do so, we will also tell you to whom we disclosed your Personal Data with so you can contact them directly.
• Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it (please read below for information on your right to object). We will tell you before we lift any restriction on processing. If we disclosed your Personal Data to others, we will tell them about the restriction where possible. If you ask us, and where possible and lawful to do so, we will also tell you to whom we disclosed your Personal Data so you can contact them directly.
• Right to data portability: You have the right to obtain your Personal Data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you, and that is processed by automated means. We will give you your Personal Data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
• Right to object: You may ask us at any time to stop processing your Personal Data, and we will do so:
  – If we are relying on a legitimate interest to process your Personal Data—unless we demonstrate compelling legitimate grounds for the processing or we need to process your data in order to establish, exercise, or defend legal claims;
  – If we are processing your Personal Data for direct marketing.
• Right to withdraw consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect any processing of your data before we received notice that you wished to withdraw consent.
• Right to opt out of selling and sharing Personal Data. We use cookies and other similar technologies on our Site to help us advertise our Services on other websites or services you visit. We share information we collect on our Site, such as information about the pages you visit and the actions you take on our Site, with advertising networks and analytics partners to support our interest-based advertising, which may qualify as a sale or sharing of Personal Data, or targeted advertising, under applicable law. You can opt-out of our use or sharing of Personal Data for these purposes by using our “Your Privacy Choices” tool in the footer of our Site.
• Right to lodge a complaint with the data protection authority: Depending on where you reside, such as if you reside in the European Economic Area or United Kingdom, you can report concerns about our privacy practices, including the way we handled your Personal Data, to the data protection authority that is authorized to hear those concerns.

Please contact us at  to exercise your rights.

When you exercise your privacy rights, we may ask for specific information from you to help us confirm your identity. Depending on where you reside, you may be entitled to empower an “authorized agent” to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.

Please note that in some instances, your privacy rights may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided above.

Links to Other Websites or Services

The Services may contain links to other websites or services not operated or controlled by  us (“Third Party Services”). The information that you share with Third Party Services will be governed by the specific privacy policies and terms of service of the Third-Party Services and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third-Party Services directly for information on their privacy practices and policies.

Security

You use the Services at your own risk. We deploy measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. For example, we use available technology and other techniques to implement systems like firewalls, and/or encryption to secure data transfers. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services, or e-mail. Please keep this in mind when disclosing any Personal Data to us via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained in the Services or third-party websites.

Changes to the Privacy Policy

The App, the Sites, the Services, and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.

International Transfer

/Innovative Eyewear is based in the United States. If you are accessing the Services from the EEA, the UK, or other regions with laws governing data collection and use, please note that we may transfer your Personal Data to the United States for the purposes described in this Privacy Policy, and the data may be transmitted to our service providers supporting our business operations (described above). The United States may have data protection laws less stringent than or otherwise different from the laws in effect in the country in which you are located.

When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for personal information and we will comply with applicable data protection laws, in particular, by relying on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of personal information. For more information about how we transfer personal information internationally, please contact us as set out in the Contact Us section below.

EU/UK GDPR Representation

Please contact company counsel for more information, via info@Lucyd.co.

Contact Us

Responsible Entity. Innovative Eyewear is the data controller of the Personal Data we collect for our own businesses, as described in this Privacy Policy. Innovative Eyewear is the data processor of Personal Data provided or otherwise made available to us by Users through the Services, which we process on Users’ behalf pursuant to our contract with the applicable User.

How to Contact Us. If you have any questions about our Privacy Policy or the information practices of the App or the Sites, please feel free to contact us at info@lucyd.co. 

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.