Tutorials & FAQ'S

Frequently asked questions

Check out our FAQ below

Check out our FAQ below, and if talking to a human is more your thing, you can reach our Customer Happiness Team via phone at (800) 530-7230 or info@lucyd.co.

Why use the Lucyd App?

It makes ChatGPT fully voice accessible. Just speak your query and hear the response. No typing or reading necessary!

Do I need Lucyd Eyewear to use the app?

No, our app works on the phone itself or with any audio device that can activate voice assistants like Siri.

Is it really free?

Yes, try it now!

Do you accept/offer insurance?

Lucyd accepts FSA cards on our website. For a wider breadth of insurance options, contact a partner optician near you on our Store Locator who carries Lucyd frames.

We also offer 4 and 12 month financing via Shop Pay. For instance, "a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks.

Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partner:  affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

Do you offer payment plans? How can I pay?

Yes! We are proud to offer flexible payment options to our customers. You can check out with Card, Paypal, or installment options.

What is the Ip or waterproof rating of Lucyd Lyte?

Lyte is rated IP56--splashproof. It’s fine with rain or sweat, but don’t let them get submerged.

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